Who we are.
This is what we do.
Smart Warehousing & Distribution
- Key features: Inventory tracking, pick-and-pack, bonded storage, and order fulfillment
Ocean & Sea Freight
- Key features: FCL & LCL, port clearance, vessel scheduling, and global network access.
Rail Freight Solutions
- Key features: Bulk cargo handling, SGR integration, scheduled departures, and reduced transit costs.
Trucking & Road Freight
- Key features: GPS-tracked fleet, flatbeds & refrigerated trucks, cross-border transit, and express delivery.
Our history.
- Integrated Multi-Modal Network: Seamlessly switch between sea, rail, and road to find the most efficient and cost-effective route for your cargo.
- Strategic Nairobi Hub: Centrally located to serve as the perfect distribution nexus for Kenya and the wider East African market.
- End-to-End Visibility: Real-time tracking and transparent reporting. You always know where your cargo is.
- Local Expertise, Global Standards: Deep understanding of Kenyan customs, SGR logistics, and regional regulations, combined with international best practices.
Our specialisms.
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Proactive Exception Management & Real-Time Visibility
Unified “Single Point of Contact” Accountability
The Specialty: Eliminating the frustration of dealing with multiple vendors by providing one dedicated relationship manager. How it Works: Moving cargo from an overseas port to a final destination in Nairobi usually requires dealing with shipping lines, rail agents, clearing agents, and truckers. At Port and Pillar, we eliminate this fragmentation. From Point A to Point B, you are assigned a dedicated Account Manager who acts as your single point of contact. They oversee the entire physical and administrative journey, meaning you never have to chase down different departments or third-party agents. You get one phone call, one email, and one team fully accountable for your cargo’s success.
Frictionless Multi-Modal Handoffs
Ready to streamline your supply chain?
FAQs.
How can I track my shipment, and who do I contact if there is an issue or delay?
At Port and Pillar, we believe you should never have to guess where your cargo is. We provide all our clients with access to a real-time online tracking portal so you can monitor your shipment’s progress 24/7. Furthermore, you are assigned a dedicated Account Manager who acts as your single point of contact. If there is ever a delay, schedule change, or exception, your Account Manager will proactively contact you with the issue and a proposed solution before you even have to ask. You will never be passed around between different departments.
How do you handle customs clearance and the physical transition of goods from the Port of Mombasa to Nairobi?
We specialize in making the complex Port of Mombasa to Nairobi transit completely seamless. Our in-house clearing and forwarding team handles all customs documentation and port procedures to ensure your goods are released without unnecessary delays. Once cleared, we utilize a highly synchronized multi-modal approach. Depending on your cargo volume and timeline, we seamlessly transition your goods onto the Standard Gauge Railway (SGR) for cost-effective bulk transit, or directly onto our trucking fleet for express road delivery. We manage the physical handoffs at the rail depot or port, ensuring your cargo moves continuously to our Nairobi hub or directly to your final destination, eliminating idle time and demurrage charges.
What security measures and inventory systems do you have in place at your Nairobi warehouses?
 The security and integrity of your goods are our top priorities. Our Nairobi warehousing facilities are equipped with 24/7 manned security, comprehensive CCTV surveillance, and controlled access points. For inventory management, we utilize a state-of-the-art Warehouse Management System (WMS) that provides real-time visibility into your stock levels, batch tracking, and dispatch statuses. Whether you require short-term transit storage, long-term distribution hub space, or specialized handling for sensitive goods, our facilities are designed to keep your cargo safe, organized, and ready for immediate dispatch.

